We encountered a really strange issue with our 600 new 9800 devices.
We 're using BES 5.0.2 with Domino 8.5.2.
When a user send an internal email through our Domino Server with a Banner or any images, the image which is displayed on the device is not the good one : it's a picture opened in a previous mail
After using the "Memory Cleaning" function, nothing better.
We have tried the 9800 with BES 4.1.6 : same problem.
We have tried a 9000 with BES 5.0.2 : no problem!
We sent about 30 mails with an Outlook Client configuring with Yahoo or Gmail on a 9800 activated on BES 5.0.2 : no problem!
So the problem seems to be between 9800 & Domino.
Someone has encountered this issue?