i'm having big problem with user to activate them when they have outlook 2010 on their computer...... the stupid outlook think the message is a SPAM and put it in junk mail.
even if i disable it i have difficulty to activate blackberry .. the mail stay in the INOBX.
i saw someone already had problem but he didn't give extra information on how to resolve it. here is the topic : Outlook 2010 and BES Activation
if someone can help i will apreciate.
the only way i was able to activate is using desktop manager which is not a solution or delete the user and re create it ... i lost all my morning on this problem and i can't have this problem anymore .... helpdesk will kill me if i don't have a solution