BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-31-2011, 06:24 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Model: 7290
Carrier: vodafone
Posts: 22
Post Thanks: 0
Thanked 1 Time in 1 Post
Post Add new users to a group

Please Login to Remove!

Hello

I have run this issue by RIM and they mentioned that this is by design. But I am fairly sure that this worked in the past.

When ever I add a user via the blackberry administration console as the BESadmin account (which is a security administrator) I get the option to add the user to a group (as shown in the attached picture working.jpg)

I have created role for certain departments so that they can only see and administer users in specific groups. They have full access to these groups though. However, when they go to add a user they do not get the option to add to a group (as shown in the attached picture not-working)

Has anyone tried this setup? We are trying to do devolved administration for a section in our business. Obviously if they do not add the new user to their group then they are not able to see them.

If anyone can provide any help on this matter it would be appreciated.
Attached Images
File Type: jpg working.JPG (113.4 KB, 9 views)
File Type: jpg not-working.JPG (102.7 KB, 6 views)
Offline  
Old 01-31-2011, 06:31 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Model: 7290
Carrier: vodafone
Posts: 22
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Add new users to a group

Forgot to mention we are running BES 5 SP1 MR3 and Exchange 2007 SP1
Offline  
Old 02-22-2011, 12:31 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Model: 7290
Carrier: vodafone
Posts: 22
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: Add new users to a group

If anyone is interested I managed to resolve this by giving the roles view only access to all groups.
Offline  
The Following User Says Thank You to pauuu For This Useful Post:
freakinvibe (02-23-2011)
Old 02-23-2011, 04:00 AM   #4 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default Re: Add new users to a group

Hi pauuu, thanks for posting the solution. This will help anyone with a similar problem.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Add new users to a group
Thread Thread Starter Forum Replies Last Post
Add users from second server in Blackberry 4.1.4 bhanudasmali BES Admin Corner 1 12-06-2010 08:25 AM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 10:30 AM
BES for Domino 4.0 SP4 - Coming Soon jibi BES Admin Corner 0 03-01-2006 11:29 AM
Complete list of BES 4.0.3 IT Policy Options... BES admin BES Admin Corner 3 12-14-2005 12:38 AM
cannot add NEW users to BES, but can add existing members of AD eddie11426 BES Admin Corner 7 09-26-2005 04:59 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.