02-17-2011, 07:16 PM
Join Date: Jun 2007
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| | Upgrade from 5.0.1.x to 5.0.2 - No BAS console
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Last night I upgraded our BES to 5.0.2 MR3 from 5.0.1.x
The Server is up and processing messages/syncing properly.
However, I can't access the BAS console. It doesn't even come up for me to login. all blackberry services are running. I tried restarting the BAS services and they start normally, but still no console.
when i performed the upgrade I removed the BES monitoring services and installed them on a remote box.
They installed normally, but I can't access the webpage for the monitoring services either.
Here's more details about our environment.
Number of Mail Servers: 2 cluster mailbox servers, and 2 NLB hub/cas servers.
OS of server BES is installed on: 2008 x64 (not R2)
Number of users on BES: 100
Database Type SQL 2005 express.
Database Local or remote: local
Exchange version (All): 2007
BES MAPI version (optional): latest as of yesterday BES CDO version (optional): latest as of yesterday
Issue: Internet error message "Cannot display page" *** this is it. web page won't display.
BES 5.0.1 MR1 Exchange 2007 SP2 Rollup 1
Storm 9530 18.104.22.1688