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Old 02-22-2011, 09:53 AM   #1 (permalink)
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Default Bold 9700 calendar sync issue (BES/Google Apps)

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All,
I have a weird issue with my Bold 9700: I am on BES, configured with Google Apps. I can send and receive emails on BB but my Google Calendar is not showing up in BB Calendar. I accept invitations and create events on Google but on BB the calendar is totally blank. However, if I create an event on BB, it gets synced up to Google so seems like instead of two-way sync I have only one way in Calendar.
My BES admin already reactivated my device and asked me to delete service books like Desktop Sync, Cical and Cmime.
Any suggestions?
TIA,
Gabor
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Old 02-22-2011, 11:38 AM   #2 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Moved to the BES Admin section and edited the subject for clarity.
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Old 02-24-2011, 12:51 PM   #3 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Check this out. Your OS may have something to do with. Compare with the below link. Hope this helps.

KB24204-How to enable calendar synchronization with Gmail 0 1152673014
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Old 02-26-2011, 02:28 PM   #4 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

thanks, but as told, I am using BES so BIS is not an option for me.
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Old 02-28-2011, 09:56 AM   #5 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Google apps connector has system requirements for the BES. Have you confirmed you are at those requirements?
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Old 02-28-2011, 10:07 AM   #6 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

To clarify, are you using a BES e-mail account and also using g-mail as well? BES Account is typically your company e-mail account and some people will use a personal account as well on their device.
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Old 02-28-2011, 11:01 AM   #7 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Jontowles, both is possible and supported.
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Old 02-28-2011, 01:06 PM   #8 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Actually there are a few things to consider. Most people aren't using g-mail as the e-mail account that is on the BES. The way it generally works is you have your work e-mail i.e. [email address] and your personal address [email address]. The Microsoft e-mail address is managed by the BES and the g-mail is managed by the BIS. You cannot have multiple e-mail accounts on a single device being run by the BES. Most people don't realize that the BES is only managing the work e-mail address. Some people do forward their personal e-mail to the work e-mail account in a workaround to this issue of course.
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Old 02-28-2011, 02:11 PM   #9 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

https://tools.google.com/dlpage/appsconnector
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Old 03-01-2011, 08:00 AM   #10 (permalink)
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Default Re: Bold 9700 calendar sync issue (BES/Google Apps)

Nice link Fadmin. I believe the apps connector is if you choose to use the G-mail application as opposed to setting it up as an IMAP account. That is a great option if your corporation/BES administrator is willing to install it on the server.
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