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Old 02-22-2011, 11:52 AM   #1 (permalink)
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Question caching contacts

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hello there

i was wondering if there's any way to cache contacts onto blackberrry phones.

let me explain we use bes. last night exchanged crashed and bes with it.

existing emails and appointments were still available after the crash, but not the contacts.

is there any way to keep the contacts on the phone without copying them to the sim?
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Old 02-23-2011, 11:12 AM   #2 (permalink)
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Default Re: caching contacts

Which contacts are you talking about? Users' own in their Outlook Address Books, or data from the GAL?
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Old 02-23-2011, 06:10 PM   #3 (permalink)
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Default Re: caching contacts

You cannot push contacts from the GAL onto the BlackBerry. If the user does a remote lookup, the result can remain on the BlackBerry as long as you don't delete them.
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Old 02-25-2011, 07:53 AM   #4 (permalink)
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Default Re: caching contacts

Quote:
Originally Posted by Jadey View Post
Which contacts are you talking about? Users' own in their Outlook Address Books, or data from the GAL?

hello there

yes users own Outlook address book. the blackberry seems to be caching everything else but that :/
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Old 02-25-2011, 11:31 AM   #5 (permalink)
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Default Re: caching contacts

By default in Exchange BES, the user's Outlook contacts should sync OTA with the Address Book on the BB.

Is the behaviour that you specified the same for all users?
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