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Old 02-24-2011, 01:37 PM   #1 (permalink)
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Default Cannot Uninstall BES for Exchange

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Hi

Im working in a test enviroment and im unable to uninstall BES for Exchange. Ihave uninstalled/reinstalled several times now im unable to do so. Everytime i now try to uninstall BES i get an error: Fatal error during installation.

I checked the event log i get this:

Product: BlackBerry Enterprise Server for Microsoft Exchange -- Removal failed.


This is a BES 5.0.2 uninstall.
All Blackberry / Bes Services are stopped.
Ive tried searching google, this is my last resort

Last edited by mtsl : 02-24-2011 at 01:42 PM. Reason: Adding Info
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Old 02-24-2011, 02:35 PM   #2 (permalink)
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Default Re: Cannot Uninstall BES for Exchange

I wanted to add... When i tried to install BES once again i got the following error

Product: BlackBerry Enterprise Server for Microsoft Exchange -- Internal Error 2803. BES is has NOT been uninstalled. Launched the setup, got the above error.
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Old 02-25-2011, 02:56 AM   #3 (permalink)
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Default Re: Cannot Uninstall BES for Exchange

You should check <BES installation directory>\Logs\Installer

Go through the setup logs to find the exact root cause.
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