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Old 02-25-2011, 02:13 PM   #1 (permalink)
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Default Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

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Hi,

Black Berry MOnitoring Server - Polling engine starts and give 100 % processor. When I stop it then the processing goes up and down but i am able to open console and stuff.

Please help.

It is installed on a separate VM windows 2003 server with 4GB ram and 2.8 CPU.

Regards.
Amir.
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Old 02-25-2011, 02:36 PM   #2 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

Make sure you have the latest BES patches. There are a few issues with running BMS in virtual machines which are fixed in the patch.
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Exchange 2007/BES 5.0.2 MR2
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Old 02-25-2011, 04:13 PM   #3 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

I found following related to my problem

BlackBerry Monitoring Service
The BlackBerry Monitoring Service increased its usage of computer memory over 72 hours until the computer stops responding. (DT 647219)

*If you install the BlackBerry Monitoring Service on a virtual machine that runs the 32-bit or 64-bit version of Windows Server® 2008, a memory leak in the appsvc.exe process causes the virtual machine to stop responding. (DT 761232)

*If you installed the BlackBerry Monitoring Service after after September 4, 2010 and tried to log in, the BlackBerry Monitoring Service displayed the following error: "The application has encountered a system error. Please report this error to the System Administrator." (DT 848240)

Fixed issues - Maintenance Release Notes - BlackBerry Enterprise Server for IBM Lotus Domino - 5.0.2 MR2
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Old 02-25-2011, 04:36 PM   #4 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

even after deploying MR2 it is still giving 100 % processing after 25 minutes and now the line is straight on top
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Old 02-28-2011, 07:59 AM   #5 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

So MR3 wont also be useful then ?
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Old 02-28-2011, 08:04 AM   #6 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

Either you try that out yourself or you read the release notes on MR3 where they usually describe all fixes.
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Old 02-28-2011, 08:50 AM   #7 (permalink)
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Default Re: Black Berry MOnitoring Server - Polling engine starts and give 100 % processor

Following two events are in unlimited quantities occuring:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 2/28/2011
Time: 8:48:04 AM
User: NT AUTHORITY\SYSTEM
Computer: ------
Description:
Windows saved user DomainName\exchange registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.



and


Event Type: Information
Event Source: Userenv
Event Category: None
Event ID: 1516
Date: 2/28/2011
Time: 8:46:06 AM
User: NT AUTHORITY\SYSTEM
Computer: --------
Description:
Windows unloaded user DomainName\exchange registry when it received a notification that no other applications or services were using the profile.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Last edited by amir4u : 02-28-2011 at 08:51 AM.
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