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Old 03-14-2011, 05:16 AM   #1 (permalink)
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Default Authorise 2 Handsets

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Hi all

Seriously newbie question this but.........

I have a user that needs a new handset, as his current device is intermittently losing power.
Is there any reason why I should not authorise a second handset while he is still using the faulty one?
Our setup is BES Express and Exchange 2010 with 8310 handsets if this makes a difference.


Old 03-14-2011, 06:28 AM   #2 (permalink)
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Default Re: Authorise 2 Handsets

It is not possible to have two Blackberry devices active on the same user on the same BES. Activating the new handset will disconnect the old one.
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