03-14-2011, 04:59 PM
Join Date: Mar 2011
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| | Users randomly stop recieving mails on BES Express 5.02
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We installed a BES express at one of our customers and randomly users stop to recieve mails on their phones. They still are able to send, sync mail, adresbook etc...
They recieve up too 300 - 400 mails maybe thats the problem?
When you check into the BES you see in the logs that the messages are delivered but they aren't.
Things I've tried:
- Pull the battery
- resend service books
- reregister on the network
- reboot BES / exchange
The only thing that works is wipe the blackberry, delete the user from bes, resync and then it works again for like 1 week.
I'm really getting frustrated about it!