03-25-2011, 11:10 AM
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Join Date: Jul 2010
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| | Controlling the prompting for credentials
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I have a user who is complaining that he is being constantly prompted for AD credentials every time he surfs the web using the BB Browser and the MDS.
Normally I would tell them to suck it up and just enter their credentials however this guy is a board director and making lots of noise.
So after searching the web for ages I have come across an post that implies that the Authenication Timeout setting (on the HTTP tab of MDS Connection Service) actually controls how long the BES remembers the credentials before prompting again, not how long before it gives up trying to authenicate.
Is this right?
If so why is it that although I have it set to 1200000 milliseconds it prompts after 6 mins?
Thanks for you help