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Old 04-08-2011, 02:59 AM   #1 (permalink)
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Default handheldcleanup.exe 64-bit

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Hi
I am running BES 5.0.2 MR4 (and Exchange Server 2007 CCR)

After moving a mailbox I noticed a few "BlackBerry MDS Connection" "15000" errors in the application eventlog:
<2011-04-08 00:26:12.563 BST>:[551]:<MDS-CS_server1_MDS-CS_1>:<ERROR>:<LAYER = SCM, null>

I presumed that i still needed to use the handheldcleanup.exe tool

However, when I run the utility (taken from my BES 4 server) I see:
---------------------------
Unsupported 16-Bit Application
---------------------------
The program or feature "\??\D:\Utility\HandheldCleanup.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.


---------------------------
OK
---------------------------

Does anyone know where to obtain this?
Thanks

Last edited by shaptoni : 04-08-2011 at 03:28 AM. Reason: raised in error
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