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Old 04-12-2011, 08:06 PM   #1 (permalink)
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Default Quick Question: What effect does swapping SIM cards have on BES service?

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I am new to blackberry support, and this forum, so hopefully this isn't too obvious.

I have a user with a BB Bold set up on our BES, and he is planning to take a trip to china, swapping his sim for a chinese one for the duration.

Will this have an effect on his BES services?

Thanks!
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Old 04-12-2011, 08:13 PM   #2 (permalink)
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Default Re: Quick Question: What effect does swapping SIM cards have on BES service?

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Originally Posted by sydjanus View Post
I am new to blackberry support, and this forum, so hopefully this isn't too obvious.

I have a user with a BB Bold set up on our BES, and he is planning to take a trip to china, swapping his sim for a chinese one for the duration.

Will this have an effect on his BES services?

Thanks!
Depends on the SIM and how it's provisioned.

If the SIM is provisioned with BES service, then there will be no adverse effect.
If the SIM doesn't have BES service, then the user will not get any BES connectivity at all.
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Old 04-12-2011, 08:50 PM   #3 (permalink)
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Default Re: Quick Question: What effect does swapping SIM cards have on BES service?

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