04-18-2011, 06:28 AM
Join Date: Jul 2008
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I'm running BES 4.1.7 with 6 users.
3 of the users are experiencing delays in receiving e-mails. They appear to come through randomly in 'batches' or when you force a reconcilliation.
I've used the MessageFlow tool from the BRK and it shows a delay between the Dispatch Received and the Dispatch Delivered.
(there are no entries for router rec and router del, not sure if this is an issue though)
I can't see anything in the event logs that would cause a problem and the blackberrys havent been out of service/range for any period of time - this has been hapenning for the last couple of months.