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Old 04-20-2011, 08:52 PM   #1 (permalink)
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Default Licence error- help!

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When I went to install a new SRP key on our BES, I received this error

The entered licence key already exists in the licence manager. Please enter a different key

The key is new, how can it exist already?
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Old 04-20-2011, 08:57 PM   #2 (permalink)
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Default Re: Licence error- help!

This may help but if not try searching RIM's support

KB02421-Temporary CALS for BlackBerry Enterprise Server software
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9810 on BES
Z10 on BIS
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Old 04-20-2011, 09:17 PM   #3 (permalink)
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Default Re: Licence error- help!

Thx for the suggestion. Didn't help
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