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Old 04-26-2011, 03:37 AM   #1 (permalink)
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Default Mms ??? (on BES)

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I have installed a new server with BES 5 SP3.
I have moved some of my existing users from a BES 4.1 to the new server.
After this users cannot sent or receive MMS anymore.
No change in dataplan or device.

Any good ideas..?
I'm lost
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Old 04-26-2011, 07:50 AM   #2 (permalink)
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Default Re: Mms ???

You should post this in the BES Admin forum....
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Old 04-26-2011, 08:08 AM   #3 (permalink)
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Default Re: Mms ??? (on BES)

Moved tot he BES Admin section.

Does the IT Policy restrict MMS? DO the phones have MMS activated by the carrier?
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Old 04-26-2011, 01:04 PM   #4 (permalink)
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Default Re: Mms ??? (on BES)

What IT Policy is applied to the users on the new server?
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Old 04-30-2011, 12:51 PM   #5 (permalink)
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Default Re: Mms ??? (on BES)

Solved

Think it was because of the It-Policy 'Other browsing services' was disabled.

But on some of the devices I have to delete all 'service books' about mms and browser, and resend.
Strange???
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Old 05-09-2011, 12:25 AM   #6 (permalink)
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Default Re: Mms ??? (on BES)

use new sirvicebook
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Old 08-12-2011, 09:23 AM   #7 (permalink)
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Default Re: Mms ??? (on BES)

Quote:
Originally Posted by Fromme View Post
Solved

Think it was because of the It-Policy 'Other browsing services' was disabled.

But on some of the devices I have to delete all 'service books' about mms and browser, and resend.
Strange???
Other Browsing services needs to be enabled for mms to work.
Becare with enabling other browser services as it then does not use the BES APN for internet traffic so you'll be charged when browsing the internet and for using apps.

** Depending on your traffice but most unlimited internet BES tarrifs are only free and unlimited when the data is going through the BES**

Last edited by TheBlueGeek : 08-12-2011 at 09:48 AM.
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