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Old 04-26-2011, 02:38 AM   #1 (permalink)
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Default Installing device software on BES

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System: BES 5.0.2 MR1 on Windows Server 2003 SP2.

We update all device software at a central computer following RIM's document "Update_BBDeviceSw_at_a_central_computer_508926_11 .jsp".
Everything works fine for device software versions 5.x and below.

The latest device software, e. g. for Torch 9800, is version 6.x. Installing it on the server hosting BES fails and after a while of investigation I found out that ISScript.msi is missing from the machine and from the setup file of the device software. So I'd like to manually install ISScript.msi before the device software.

Is there anyone who can tell me (or how I can determine) which version of ISScript.msi I should install?

Thanks in advance.
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Old 04-27-2011, 07:31 AM   #2 (permalink)
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Default Re: Installing device software on BES

Try this, should help.
KB25725-Wizard was interrupted before software could be completely installed
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