05-03-2011, 04:19 PM
Join Date: May 2011
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| | Device info dump possible?
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Ok I am on BES 4.1 and some people in legal are wanting as much info on a user they can get. Mostly they just want logs showing if it went long periods of times of being disconnected, meaning the person just never used the phone.
Now I know where the logs are on the BES but the problem is that they only go back a month. Whoever setup this BES only had it on a 30 day turn over.
Is there a way either on the device or on the BES to go back further? They are wanting everything from Jan 1 forward.
Is there a program that will let me dump all the info off of it?