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Old 05-04-2011, 09:03 AM   #1 (permalink)
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Default Unable to move users using transporter tool, Lotus Notes

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Hi,

Trying to move users from Lotus BES 4.1.6 to BES 5.0.3 using the transporter tool however I get the below error when I press preview.

(05/04 14:45:38) Preparing to process 1 users
(05/04 14:45:38) Starting global validation tasks
(05/04 14:45:38) Global validation tasks completed
(05/04 14:45:38) Validating user, TransId=2
(05/04 14:45:38) Notes Error: User is not authorized to open BES\state\1621850378.nsf
(05/04 14:45:38) WARNING: basConfig, BAS assignments unavailable - BUA tool not installed
(05/04 14:45:38) ERROR: SourceUserBBSD, Not authorized to open source BBSD
(05/04 14:45:38) *** User has invalid data and will not be migrated ***
(05/04 14:45:38) Validation failed for user, TransId=2
(05/04 14:45:38) Completing job TransId=2
(05/04 14:45:38) **** START USER SUMMARY ****
(05/04 14:45:38) VALIDATION_FAILED
(05/04 14:45:38) **** END USER SUMMARY ****


I have looked on the btsc but it there are no KBs about this.

Any ideas?

Thanks.
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Old 05-04-2011, 04:41 PM   #2 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

You need to make sure that you have manager access on the Old BES and New BES to access, modify, create and delete state databases.

Notes Error: User is not authorized to open BES\state\1621850378.nsf

KB01469-Minimum Domino Access Control List permissions for the BlackBerry Enterprise Server
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Old 05-05-2011, 02:38 AM   #3 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

Thank you. I'm not as hot on Notes as I am on Exchange. We changed the permissions on the State folder which worked a treat.
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Old 05-13-2011, 06:13 PM   #4 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

I am having a similar issue, I receive a message in the transport that states unable to replicate state database.

The strange thing is the the preview portion confirms everything is set and I definitely have full manager access with my notes id. Also, the state database is created on the destination server but it looks like it is just the stub, no info is actually replicated over.
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Old 05-16-2011, 12:06 PM   #5 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

Quote:
Originally Posted by bbnotes View Post
I am having a similar issue, I receive a message in the transport that states unable to replicate state database.

The strange thing is the the preview portion confirms everything is set and I definitely have full manager access with my notes id. Also, the state database is created on the destination server but it looks like it is just the stub, no info is actually replicated over.
You need to be sure that you also have the correct permissions on the SQL side of things as well.
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Old 05-17-2011, 12:06 PM   #6 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

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Originally Posted by DarthBBerry View Post
You need to be sure that you also have the correct permissions on the SQL side of things as well.
Yep, sql accounts specified in the transporter both have full db owner access to their database.
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Old 05-21-2011, 03:54 AM   #7 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

Nay, errors are Notes/Domino related not SQL.

You require permissions on the destination Domino BES server for:-

(1) Create database/replicas
(2) Replicate database

Have these check.
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Last edited by noname : 05-21-2011 at 03:56 AM. Reason: Added more details.
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Old 05-21-2011, 04:01 AM   #8 (permalink)
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Default Re: Unable to move users using transporter tool, Lotus Notes

checklist from our knowledge build.

Knowledge Sharing - Enterprise Transporter Setup for BES Domino
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