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Old 05-09-2011, 03:42 AM   #1 (permalink)
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Default blackberry on BES - outlook and other questions

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Hi guys,

I just got my first BB, 9780 and i thought that why shouldnt i join the comunity through some starter questions, why not ?

So, here they go:

1. I use it through BES, at work and i have Outlook 2007 for my dekstop emails.

My work procedure is like this: I keep my new emails (mostly task emails with stuff to do) on the Exchange server. After i complete the task, i move the email locally, on local pst. What should happen on the device if i move an email on the local pst? The email should dissappear, no?

2. In the future, if i have to register again my device with the BES server, is it safe to do it without doing a security wipe first?

3. What does reconcile mean really ?
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Old 05-09-2011, 05:22 AM   #2 (permalink)
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Default Re: blackberry on BES - outlook and other questions

Moved to a more appropriate section. Edited title for clarity.
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Old 05-09-2011, 05:47 AM   #3 (permalink)
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Default Re: blackberry on BES - outlook and other questions

1. If you move anything to a pst nothing will happen to it (no updates or reconciliation) because BES does not have access to the .pst file. BES only have access to whatever is on the Exchange server.

2. You should but not really necessary.

3. Reconcile means it syncs with the Exchange mailbox for deleted messages, updates read/unread marks, foldered messages, etc.
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Old 05-09-2011, 06:51 AM   #4 (permalink)
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Default Re: blackberry on BES - outlook and other questions

So if i move it to pst, the email will still remain on the device ?
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Old 05-09-2011, 07:45 AM   #5 (permalink)
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Default Re: blackberry on BES - outlook and other questions

Quote:
Originally Posted by Punkterra View Post
So if i move it to pst, the email will still remain on the device ?
That depends on how your BES is set up.
If BES is enabled for 'Hard Delete Reconciliation' then the message will be removed from the handheld. (This isn't enabled by default... your BES admin would need to turn it on, for all users.)
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Old 05-09-2011, 08:10 AM   #6 (permalink)
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Default Re: blackberry on BES - outlook and other questions

Quote:
Originally Posted by Punkterra View Post
So if i move it to pst, the email will still remain on the device ?
I believe it will see it as a hard delete and remove it from the device.
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Old 05-09-2011, 08:11 AM   #7 (permalink)
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Default Re: blackberry on BES - outlook and other questions

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Originally Posted by CanuckBB View Post
I believe it will see it as a hard delete and remove it from the device.
Only if Hard Delete Reconciliation is enabled on BES. It's not enabled by default.
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Old 05-10-2011, 01:09 AM   #8 (permalink)
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Default Re: blackberry on BES - outlook and other questions

Penguin3107, do you think that it should be enabled on the BES server? In my oppinion it should be enabled by default.
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Old 05-10-2011, 05:34 AM   #9 (permalink)
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Default Re: blackberry on BES - outlook and other questions

Quote:
Originally Posted by Punkterra View Post
Penguin3107, do you think that it should be enabled on the BES server? In my oppinion it should be enabled by default.
If moving a message to a PST file doesn't remove the message from your handheld... then it's not enabled.

Speak to your BES admin. They may have legitimate reasons for not enabling it.
Your and my opinion don't matter.
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