05-15-2011, 05:34 PM
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| | Outlook broke BES
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Apologies if this is answered elsewhere, I've been looking all day !
I have Server 2008 R2 with Exchange 2010 and BES Express 5.0.2 (Bundle 14).
Everything has been working fine for almost 12 months, however I have installed Outlook 2010 on the Server as MS wants it to help with some mailbox exporting and archiving.
Since I have installed Outlook, BES is no longer communicating with the handsets. I have done some research that seems to suggest that installing Outlook is not allowed with BES, but most of this is pre-2007.
I am also aware that it is something to do with MAPI, though I pick things up quickly, I am not technically trained.
Would welcome any suggestions on whether I definitely need to get rid of Outlook. I find it odd that these two bits of software would be incompatable when the whole point is to link communications up.