05-18-2011, 09:23 AM
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| | Monitoring Service Version 220.127.116.11
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Hello, i'm new in the forums, so, hi!
I'm having a problem configuring the BES Monitoring Service Version 18.104.22.168, the active users appear in the list of users, I configured the SNMP service, and activated it in the Monitoring Service, but my BES doesn't appear anywhere in the monitoring console, all the status dots are grey, and all the boxes where it should display stats says "Collecting data" but it's been colleting data for like 4 days now... I went to blackberry.com and they only have documentation for the Monitoring Services Version 4.1.5...
Where can I find some documentation for this? What am I doing wrong?
I'll appreciate any information, hint or comment!
Thanks in advance!