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Old 05-18-2011, 02:22 PM   #1 (permalink)
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Default No Send As Permission Problem

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I have been searching all the forums for the past few days and trying everything I can find to get this Blackberry Enterprise Server to work properly but have not had much luck. We originally had Blackberry Enterprise Server 4.1 on a Windows 2003 Server. We are removing that server from our inventory and needed to transfer the BB server. I tried using the installation disk for BES on the new server, a Windows 2008 64bit server but it would not run, I am assuming it was a 32 bit version. I went ahead and downloaded Blackberry Enterprise Server Express and was able to get it installed. I am able to add users and set an activation password which is correctly being emailed to the user, however when I try to use enterprise activation it never works. It will attempt and then retry and retry and then fail. When I first ran iemstest I was getting the "openmsgstore for this profile failed" error which I was able to get fixed but now I cannot get by the "No Send As" error. I have tried everything I can find on these forums to fix the problem and I cannot get it to work. Here is the printscreen of my iemstest.

c:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\Utility>iemstest
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Version 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BESX Admin

BESX Admin: Opening message store using
/o=Fosdick And Hilmer/ou=First Administrative Group/cn=Recipients/cn=BESXAdmin
/o=Fosdick And Hilmer/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn
=Servers/cn=FH-MAIL/cn=Microsoft Private MDB
BESX Admin: Mailbox opened successfully
BESX Admin: Root Folder opened successfully
BESX Admin: Folder created successfully
BESX Admin: Test folder deleted successfully
BESX Admin: MAPI test completed successfully
BESX Admin: CDO Server Name: FH-MAIL
BESX Admin: CDO Mailbox DN: /o=Fosdick And Hilmer/ou=First Administrative Group/cn=Recipients/cn=BES
XAdmin
BESX Admin: CDO logon successful
BESX Admin: Get default calendar folder successful
BESX Admin: Get calendar folder name successful: 'Calendar'
BESX Admin: CDO test completed successfully
BESX Admin: No Send As permission for the {FH\besxadmin} account operator.
BESX Admin: Initializing EWS Proxy... successful
BESX Admin: Configuring User... successful
BESX Admin: EWS calendar find request... failed


Can anyone offer any help before I burn this Enterprise Server to the ground and buy my employees a non BB phone. Thanks in advance for any help.
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Old 05-20-2011, 05:29 AM   #2 (permalink)
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Default Re: No Send As Permission Problem

The BESAdmin (or the BESXAdmin, how you named it) needs Send As rights. If you have given the Send As rights in Exchange, and it has lost it again, make sure that BESAdmin is not member of the Domain Admins group.

Details on how to give the correct rights via Power Shell:

Q. How do you set the BESadmin permissions in Exchange 2007?

A. From the Exchange open the Exchange Power Shell and run the following two commands:

Code:
get-mailboxserver "<mail_server_name>" | add-exchangeadministrator "BESAdmin" -role ViewOnlyAdmin

get-mailboxserver "<mail_server_name>" | add-adpermission -user "BESAdmin" -accessrights ExtendedRight -extendedRights Send-As, Receive-As, ms-Exch-Store-Admin
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