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Old 05-19-2011, 11:40 AM   #1 (permalink)
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Default Delete on mailbox doesn't reflect on handheld.

Please Login to Remove!

Hard Reconcile is on BES
Reconcile Handheld+Mailbox is on Blackberry

So is this a bes admin permission error?

Very frustrating for users
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Old 05-19-2011, 11:45 AM   #2 (permalink)
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Default Re: Delete on mailbox doesn't reflect on handheld.

How long are you waiting for the reconciliation to occur?

If you do a 'Reconcile Now' on the handheld... does the reconciliation happen?
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Old 05-19-2011, 11:53 AM   #3 (permalink)
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Default Re: Delete on mailbox doesn't reflect on handheld.

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Originally Posted by penguin3107 View Post
How long are you waiting for the reconciliation to occur?

If you do a 'Reconcile Now' on the handheld... does the reconciliation happen?
It never happens until you delete manually, I haven't tried reconcile now but they shouldn't have to everytime no?
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Old 05-19-2011, 11:58 AM   #4 (permalink)
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Default Re: Delete on mailbox doesn't reflect on handheld.

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Originally Posted by Guldan View Post
It never happens until you delete manually, I haven't tried reconcile now but they shouldn't have to everytime no?
Reconciliation from mailbox to handheld is not immediate.
It's on a prioritized schedule and done in batches. Typically around 20-30 minutes.

Reconciliation from handheld to mailbox should be nearly instant.
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Old 05-19-2011, 12:37 PM   #5 (permalink)
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Default Re: Delete on mailbox doesn't reflect on handheld.

Quote:
Originally Posted by penguin3107 View Post
Reconciliation from mailbox to handheld is not immediate.
It's on a prioritized schedule and done in batches. Typically around 20-30 minutes.

Reconciliation from handheld to mailbox should be nearly instant.
I'm just going to fire up a blackberry on a test account and try some things based on what you said, i'll post results later.

Thanks man
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