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Old 05-21-2011, 04:20 AM   #1 (permalink)
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Arrow Knowledge Sharing - 5.0 SP3 is to resolve unread marks sync issues during failover

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BES 5.0 SP3 is supposed to include new APIs call and resolve the excessive unread marks processing and inconsistencies where you always see below log lines after a mail server failover.

[30613] (04/20 11:04:37.716):{0x1AF0} {Elliot Fung/RIM} Mail Server CN=Server01/OU=SRV/O=RIM failed over to CN=Server02/OU=SRV/O=RIM
[40018] (04/20 11:04:49.560):{0x1AF0} {Elliot Fung/RIM} ProcessReadUnreadMarks - Processing unread to read marks, 21085 to go
[40018] (04/20 11:04:59.575):{0x1AF0} {Elliot Fung/RIM} ProcessReadUnreadMarks - Processing read to unread marks, 21090 to go


Source: KB25798-Mail Server failover causes the BlackBerry Enterprise Server to process excessive Read/Unread marks, which may contribute to BlackBerry Mail Delays
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