05-21-2011, 04:20 AM
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| BlackBerry Extraordinaire
Join Date: Sep 2005 Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore. Model: 9900 OS: 10.0.0 PIN: NUKE(PAP) Carrier: Singtel
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|  Knowledge Sharing - 5.0 SP3 is to resolve unread marks sync issues during failover
Please Login to Remove! BES 5.0 SP3 is supposed to include new APIs call and resolve the excessive unread marks processing and inconsistencies where you always see below log lines after a mail server failover. [30613] (04/20 11:04:37.716):{0x1AF0} {Elliot Fung/RIM} Mail Server CN=Server01/OU=SRV/O=RIM failed over to CN=Server02/OU=SRV/O=RIM
[40018] (04/20 11:04:49.560):{0x1AF0} {Elliot Fung/RIM} ProcessReadUnreadMarks - Processing unread to read marks, 21085 to go
[40018] (04/20 11:04:59.575):{0x1AF0} {Elliot Fung/RIM} ProcessReadUnreadMarks - Processing read to unread marks, 21090 to go Source: KB25798-Mail Server failover causes the BlackBerry Enterprise Server to process excessive Read/Unread marks, which may contribute to BlackBerry Mail Delays
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