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therealbigal 06-01-2011 03:39 AM

Emails missing from handheld

We operate Blackberry company wide with a dedicated besserver. Our company email system is lotus notes.

We had an issue last night where the bes server C drive filled up resulting in no messages being delivered from blackberry handhelds. On first attempt at sending a failure cross appeared. However clicking resend and the message appeared to be sent correctly but was not received by the target blackberry.

The c drive issue has been resolved this morning but the head of dept wants to know what happened to the sent messages from last night as they have never appeared on the target blackberry's.

Any help or clue as to where to look appreciated.

devnull 06-01-2011 06:57 AM

Re: Emails missing from handheld
Probably a better place to ask is in the BES Admin section of these forums. Ask a moderator to move it for you.

Dubdub 06-01-2011 07:03 AM

Re: Emails missing from handheld
Moved to a more appropriate location.

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