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Old 06-01-2011, 08:04 AM   #1 (permalink)
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Default Update policy

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Hi,

Does anyone know if there's a guide for applying windows updates and blackberry updates to the bes? We're on 5.0.2 and I dont want to break anything with an update.

So far, I have only apply critical and high security updates, make sure mapi and cdo levels are the same and dont update Java.

anything else?

thanks
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Old 06-01-2011, 09:20 AM   #2 (permalink)
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Default Re: Update policy

You are correct about MAPI/CDO and Java. MAPI/CDO on BES doesn't necessarily have have to be the same as Exchange; it can also be higher.

I am not sure if a general RIM doc exists on windows updates, but I do know that the updates in the following article have bitten a ton of my customers:

KB25330-The BlackBerry Administration Service runs very slowly or is unresponsive after an operating system hotfix is applied

Also, SP1 for server 2008 R2 rolls up 3 of these hotfixes that will break the BAS services.
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Old 06-01-2011, 10:07 AM   #3 (permalink)
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Quote:
Also, SP1 for server 2008 R2 rolls up 3 of these hotfixes that will break the BAS services.
This problem was solved with SP3 for BES 5 (= 5.0.3).
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Old 06-01-2011, 11:10 AM   #4 (permalink)
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Default Re: Update policy

Thanks for replies guys
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