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Old 06-02-2011, 10:05 AM   #1 (permalink)
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Arrow Knowledge Sharing -BES Domino crashes when reading out of office profile

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Overview
[MAGT]
[40000] (05/10 17:53:41.818):{0x2588} {John Smith/Corporate/ABC} Unread Mark Caching is enabled for this user
xxx8230;xxx8230;
[10000] (05/10 17:53:41.834):{0x2588} RimTopLevelExceptionFilter - exception caught thread Id=0x2588
[10000] (05/10 17:53:41.834):{0x2588} RimTopLevelExceptionFilter - Killing program


Stack:
# ChildEBP RetAddr
00 0a40de40 00eb3b22 KERNELBASE!RaiseException+0x58
01 0a40de78 00c9389a NBES!_CxxThrowException(
void * pExceptionObject = 0x0a40de90,
struct _s__ThrowInfo * pThrowInfo = 0x0105d69c)+0x46 [f:\sp\vctools\crt_bld\self_x86\crt\prebuild\eh\thr ow.cpp @ 161]
02 0a40df04 00c7aa39 NBES!besd::TZPartialInfo::TZPartialInfo(
short bias = 0n945,
bool dst = true)+0xca [c:\ec_build\119645\notesbes\source\notesbes\notesm ailbox\src\tzpartialinfo.cpp @ 21]
03 0a40df5c 00c7ab2f NBES!besd::TZLocalTimeDate::getTZIdFromLocalMachin e(
short lnTimeBias = 0n945,
bool lnTimeDst = true)+0xc9 [c:\ec_build\119645\notesbes\source\notesbes\notesm ailbox\src\tzlocatimedate.cpp @ 369]
04 0a40e0cc 00dbac2c NBES!besd::TZLocalTimeDate::TZLocalTimeDate(
class LNWrapper::LNTime * lnTime = 0x02ae8908,
class std::basic_string<unsigned short,std::char_traits<unsigned short>,std::allocator<unsigned short> > * notesTZ = 0x0a40e10c)+0xaf [c:\ec_build\119645\notesbes\source\notesbes\notesm ailbox\src\tzlocatimedate.cpp @ 39]
05 0a40e17c 00dbdb5f NBES!PIMEmailSettings::ReadOOO(
class NotesDB * mailFile = 0x02aa0930)+0x16c [c:\ec_build\119645\notesbes\source\notesbes\notesm ailbox\src\pimemailsettings.cpp @ 1795]



Environment
BlackBerry® Enterprise Server for IBM® Lotus® Domino®5.0 SP3
IBM® Lotus® Domino® 8.5.2FP2
DT 1290954


Resolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.


Workaround
Perform the following steps to workaround the issue

1) Remove the user from BlackBerry Enterprise Server.
2) Log in to Lotus Notes Client with user's mail file
3) Click on More and select Out of Office...;
4) Click on Save and Close


Source: KB27021-IBM Lotus Domino server crashes when reading out of office profile
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Last edited by noname : 06-02-2011 at 10:12 AM. Reason: Highlighted important symbols RED.
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