BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-10-2011, 09:54 AM   #1 (permalink)
New Member
 
Join Date: Feb 2011
Model: 9700
PIN: N/A
Carrier: Rogers (Canada)
Posts: 5
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default BB Lost - Delete or Disable on BES?

Please Login to Remove!

I have a user who has lost their BB. Through BES Express, I have specified a password and locked the device to protect the data. The users suspects her BB may be found but would like a temporary device setup while she continues to search for the old one.

I have a spare BB that I have installed the SIM and activated the phone#. I am looking for the best way to add email/calendar/contacts for this user. If I disable them as a user on their lost BB, can this same user be setup on the new temporary device? Then if the lost BB is found, can I re-enable and restore all the data?

Any suggestions on how to deal with this?
Atkid
Offline  
Old 06-10-2011, 11:48 AM   #2 (permalink)
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Post Thanks: 0
Thanked 8 Times in 8 Posts
Default Re: BB Lost - Delete or Disable on BES?

Set a new activation password, activate the new phone. If the old phone is found, repeat the process on the old phone. No need to back anything up.

The old phone while being lost will still remain locked (assuming that command was received BTW) until it's unlocked or nuked back into the stoneage.

Last edited by TargetIT : 06-10-2011 at 11:49 AM.
Offline  
The Following User Says Thank You to TargetIT For This Useful Post:
atkid (06-10-2011)
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BB Lost - Delete or Disable on BES?
Thread Thread Starter Forum Replies Last Post
Lost BB Messenger Matrix Leader General 9700 Series Discussion - Bold 2 12 09-09-2010 11:41 PM
BES 5x disable PGP..let BB handle it? Akito BES Admin Corner 1 07-27-2010 08:42 AM
Disable BlackBerry Desktop Manager throught BES IT Policy BMC BES Admin Corner 10 02-01-2008 10:22 AM
Delete Settings from BES Server apt! General BlackBerry Discussion 0 08-06-2007 05:53 AM
HELP-Cannot delete messages from BES airicf2f General BlackBerry Discussion 2 05-22-2007 12:37 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.