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Old 06-14-2011, 09:14 AM   #1 (permalink)
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Default Adding Address Book entry on BB adds an empty one in GW

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Hi Folks,
been lurking a long time here, my first post finally:

We're on BES 4.1 SP7 MR2 using the GW Client 7.0.4, I also tried 6.5.4

On all our devices, when I add a contact to the BBs Address Book, a few seconds later a totally empty contact is added to the Groupwise Address Book.

Tried restarting both servers, didn't help. Found nothing on this topic on the web.

Anyone had similar experiences and maybe fixed the issue?
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Old 06-14-2011, 09:45 AM   #2 (permalink)
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Default Re: Adding Address Book enrty on BB adds an empty one in GW

Check the GWPA log for the addition and you will also see a Item ID that you could track using GWItemInfo.
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Old 06-14-2011, 02:51 PM   #3 (permalink)
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Default Re: Adding Address Book entry on BB adds an empty one in GW

Any reason you're not running GW 8.0.2 HP2? If you're having issues, I would try moving up on the client version, not back.
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[BES 5.0.3 / GroupWise 2012 HP2]
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Old 06-15-2011, 02:43 AM   #4 (permalink)
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Default Re: Adding Address Book entry on BB adds an empty one in GW

Forgot to mention that the Groupwise server is 7.0.4, so, I can't use the version 8 client.
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