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Old 06-14-2011, 05:55 PM   #1 (permalink)
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Default Wireless activation

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In this environment the users' Exchange SMTP addresses are not exposed externally. Address re-writing takes place at the email gateway. This causes a problem for wireless activations because the Blackberry NOC attempts to send the ETP.DAT file to the Exchange SMTP address and this obviously fails.

Is there any easy workaround? For example, is there a way to specify an alternative SMTP address for the NOC to use?

Thanks
Tony
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Old 06-14-2011, 07:50 PM   #2 (permalink)
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Default Re: Wireless activation

Quote:
Originally Posted by TonyMurray View Post
In this environment the users' Exchange SMTP addresses are not exposed externally. Address re-writing takes place at the email gateway. This causes a problem for wireless activations because the Blackberry NOC attempts to send the ETP.DAT file to the Exchange SMTP address and this obviously fails.

Is there any easy workaround? For example, is there a way to specify an alternative SMTP address for the NOC to use?

Thanks
Tony
There's no workaround for this. A BlackBerry user needs a fully accessible external email address for a Wireless EA to occur.
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Old 06-14-2011, 09:20 PM   #3 (permalink)
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Default Re: Wireless activation

Useful to know, thanks.
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