06-16-2011, 03:06 PM
Join Date: Jun 2011
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| | Lost in a see of blackness
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Hoping someone can help me here.
I look after an Exchange server, and have recently installed BES (Express) to connect 2 users.
I followed the install guide, complete successfully.
I logged in to Administration Service and setup the users, and set the activation passwords.
The users have entered these in to there devices, which seem to accept the passwords, and then they get a 'connecting to service or server' message, which eventually times out.
I can see several blackberry.net data carry emails appearing in there mailbox.
So, how to I even begin debugging???