Originally Posted by dev
That sounds like a corrupted Service Book. Try the following tasks and test after each task is complete:
1. Resend the IT Policy & Service Books - test to see if condition changes
2. Restart the SYNC service & Policy service in the services applet - test to see if condition changes
3. Perform a simulated EA on the device(s) -
For simulated EA do the following:
Go to Options (@Home Screen) ->Advanced Options ->Enterprise Activation.
For older devices you may have to go to "Security Options"
Press & Hold the ALT key and type the letters "CNFG" without the quotes. You will get a different screen.
Scroll down to "Wireless Sync" and change the option from "Yes" to "No" and save & exit. Repeat the above steps and reset the "Wireless Sync" option to "Yes" and save & exit again. Within a few seconds the screen should perform a simulated activation showing modules that are initializing and/or completing initialization.
This process tends to turn Calendar sync off...so you'll have to go into the Calendar view and reset the wireless sync option.
Hope it helps
Think my blackberry was a little bit lost. The CNFG part did the job