BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 06-30-2011, 03:01 PM   #1 (permalink)
New Member
 
Join Date: Jun 2011
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES - 5.0.2; Activation Issues

Please Login to Remove!

Environment:
BES - 5.0.2
Exchange 2003 & 2010 (Mid-migration at the moment)

Currently, the only mailbox on the Exchange 2010 organization, is my own. Every other user is still operating on 2003. If we try to re-activate users who have had a BES Account since before the Exchange 2010 Organization was added, we can re-activate devices for them without an issue.

However, if a new user (new AD user, new Exchange Mailbox, 100% new user) is given a BES Account, activations don't appear to be working. On any Blackberry we try, they sit at the "Contacting server..." status and it just seems to time out.

I would greatly appreciate any assistance here. MAGT and SYNC logs don't show any data during an activation attempt, so I'm not sure where to go from here.

Thank you.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BES - 5.0.2; Activation Issues
Thread Thread Starter Forum Replies Last Post
BES Upgrade 4.1.6 to 5.0.2 Kul BES Admin Corner 40 02-16-2011 11:38 AM
BES 4.1 Upgrade to 5.0.2 with SQL Mirroring (parallel with Ex2003 to Ex2010 upgrade) Jay247 BES Admin Corner 4 11-21-2010 10:05 AM
Issues moving handhelds from one BES environment to another FBuzin BES Admin Corner 2 07-21-2008 08:55 AM
Issues with wired activation on BES 3.6X jlaw BES Admin Corner 2 05-22-2008 05:03 PM
BES - Wireless activation doesnt work lenineto BES Admin Corner 16 10-29-2007 08:58 AM

New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones
$3.99
 New OEM Apple5 iPhone6S 5S 5 iPhone6 Plus headphones  picture(C21) Genuine OEM Apple AC Cord
$25.0
(C21) Genuine OEM Apple AC Cord picture4 x Black Inkjet Cartridges Non-OEM Alternative For T1291
$11.42
4 x Black Inkjet Cartridges Non-OEM Alternative For T1291 pictureNew OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus
$2.7
New OEM Lightning to USB Cable Charger Data Cord for iPhone 5 5S 5C 6 6 Plus  pictureOEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger
$2.7
OEM Genuine Original for Apple iPhone 5s 6s 6+ Lightning USB Data Cable Charger  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.