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Old 07-06-2011, 08:06 AM   #1 (permalink)
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Default Browsing issues on handhelds

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Hi Guys,


Can i please ask for some advice, i may be doing something wrong but need guidance.

Our network is basic.

10 user network.
1 BES 5.01 on a dedicated server.

5 blackberry phones

uk tmobile bes plan

Default bes install and all is working.

BUT browsing the internet from any of the new Torch mobiles is SLOW.

are / is there any settings that need to be changed on the BES server to speed up browsing.

Thanks
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Old 07-06-2011, 10:47 AM   #2 (permalink)
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Default Re: Browsing issues on handhelds

Are you forcing them to browse through MDS or can they browse through the T-Mobile network directly? Also have you checked browsing through WiFi? Is it slow as well?
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Old 07-06-2011, 11:30 AM   #3 (permalink)
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Default Re: Browsing issues on handhelds

sorry mate but would you mind letting me know how to check on the bes server if they are going via mds or through tmobile ?

Via wifi is fine
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Old 07-07-2011, 01:45 AM   #4 (permalink)
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Default Re: Browsing issues on handhelds

You can check the MDAT log. You can see the URLs that people are surfing to there, if MDS is used.
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Old 07-07-2011, 11:23 AM   #5 (permalink)
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Default Re: Browsing issues on handhelds

great idea, i have now confirmed that i am browsing slow via my blackberry server, i done this be deleting the contents of the log file. then open up the internet on my blackberry and then i re-open the log file and its full of text.

So next test would be to turn this off on the BES server, is anyone able to help me with this?

Thanks to all so far
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Old 09-21-2011, 02:50 PM   #6 (permalink)
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Default Re: Browsing issues on handhelds

my browsing went slow on my BES.

for kicks I ran a script to zip all logs and BAM!!! internet access is way faster now on my torch now.

Script to zip BES Log files - BlackBerry Support Community Forums
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