BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-19-2011, 01:12 PM   #1 (permalink)
New Member
 
Join Date: Nov 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post BES Admin Service/MDS service stopped on server

Please Login to Remove!

Have issue with Blackberry Admin Serv-Application Server, Native Code Container and MDS Connection Services have stopped running on BES Express which is installed on a Exchange 2003 server. Not able to load web Admin page to login on server. Getting Error 203 when trying to start MDS Connection Service. The other event viewer entries show Service Control Manager Event Id: 7023 & 7036 stating that the service has started but stopped immediately.

BES Express ver 5.0.1.4 installed on Win Serv 2003 R2 Stand Ed SP2.
Offline  
Old 07-19-2011, 01:57 PM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default Re: BES Admin Service/MDS service stopped on server

Take a look here:

KB04329-"Could not start the BlackBerry Mobile Data Service on Local Computer. Error 203 The system could not find the environment option that was entered" appears when starting the BlackBerry MDS Connection Service
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-20-2011, 08:03 AM   #3 (permalink)
New Member
 
Join Date: Nov 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: BES Admin Service/MDS service stopped on server

Results of Blackberry Knowledge Base KB04329
For Cause 1: Java 6 Update 26 is installed on server
along with Java SE Development Kit 6 Update 15 from Add or Remove Programs

For Cause 2: Currently installed on server at C:\Programs Files\Java\
jdk1.6.0_15
jre1.6.0_15
jre6

For Cause 3:Registry ImagePath string value:
"C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="C:\Program Files\Java\jre1.6.0_15\bin\client\jvm.dll" -XX:+DisableExplicitGC -Xss128K -Xmx1024M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\Instance\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "EXCH-SVR01_MDS-CS_1"

String shows different value from the KB: Xss128K -Xmx1024M -Xms128M

For Cause 4: MSVCR71.dll is installed at C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin

Additional information: Check for missing files in this directory: C:\Program Files\Research In Motion/BlackBerry Enterpraise Server\MDS\classpath. All files at are listed in KB are present.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BES Admin Service/MDS service stopped on server
Thread Thread Starter Forum Replies Last Post
Vulnerability Notice - PDF distiller of the BlackBerry Attachment Service for the BES hdawg BES Admin Corner 68 08-08-2008 08:12 AM
BES Upgrade Scenario DarthBBerry BES Admin Corner 28 07-19-2007 09:35 AM
BES server that was configured at another site seems to require that site to work mannyp BES Admin Corner 7 07-05-2007 09:48 PM
Blackberry Activation(s)... Barry_Black General BlackBerry Discussion 5 06-07-2007 01:07 PM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 02:44 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.