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Old 07-19-2011, 01:12 PM   #1 (permalink)
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Post BES Admin Service/MDS service stopped on server

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Have issue with Blackberry Admin Serv-Application Server, Native Code Container and MDS Connection Services have stopped running on BES Express which is installed on a Exchange 2003 server. Not able to load web Admin page to login on server. Getting Error 203 when trying to start MDS Connection Service. The other event viewer entries show Service Control Manager Event Id: 7023 & 7036 stating that the service has started but stopped immediately.

BES Express ver installed on Win Serv 2003 R2 Stand Ed SP2.
Old 07-19-2011, 01:57 PM   #2 (permalink)
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Default Re: BES Admin Service/MDS service stopped on server

Take a look here:

KB04329-"Could not start the BlackBerry Mobile Data Service on Local Computer. Error 203 The system could not find the environment option that was entered" appears when starting the BlackBerry MDS Connection Service
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Old 07-20-2011, 08:03 AM   #3 (permalink)
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Default Re: BES Admin Service/MDS service stopped on server

Results of Blackberry Knowledge Base KB04329
For Cause 1: Java 6 Update 26 is installed on server
along with Java SE Development Kit 6 Update 15 from Add or Remove Programs

For Cause 2: Currently installed on server at C:\Programs Files\Java\

For Cause 3:Registry ImagePath string value:
"C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe" -s jvmpath="C:\Program Files\Java\jre1.6.0_15\bin\client\jvm.dll" -XX:+DisableExplicitGC -Xss128K -Xmx1024M -Xms128M classpathdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\classpath\\" wrkdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\Servers\Instance\\" webserverdir="C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\webserver\\" -rbes "EXCH-SVR01_MDS-CS_1"

String shows different value from the KB: Xss128K -Xmx1024M -Xms128M

For Cause 4: MSVCR71.dll is installed at C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin

Additional information: Check for missing files in this directory: C:\Program Files\Research In Motion/BlackBerry Enterpraise Server\MDS\classpath. All files at are listed in KB are present.
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