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Old 07-21-2011, 04:21 AM   #1 (permalink)
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Default Unable to activate with BES :

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i am getting below mail when i try to activate my 8700g bb with BES

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

BEGINETP 499
AdJkGlYAAAAAIBAIMjU1REI2NTEgFnJha3VtYXJAaW50ZXJ3b3 Zlbi5jb20AUr5WB1AJT1RB
S0VZR0VOA0CAgICDMAAAAAABEB38rjABgyMBQwIA8dzxR/MyORzJYJrGG/OlyqV7Wp0QH9aY
txyJ7h4RNDYUU1cJoH2IFJHFtgxCE4fYTzSpLDMngReXbFTOaH GNsMkLAQECQwMBlU3foQos
WM/LZft+hswPPrpEnxpb8YdBtZKdnmdZJlGpNCOfROZrW9It4aSLc e4VxQ7bj04wL7kF6YXC
S+tjS2gDAQMEBP//rjEGBCVdtlEHAQMKggFkAQcBBOLbJ04FAQELAQAQATAHBFG2XS UoEkFM
UCxBU0MsQkJJTSxCQlNJUAYBAw4BAQgCAAEKAgABCQIAAQwBAS MBAQIBICoBARcIMi43LjAu
NTUTCXY0LjUuMC4zNxUEODcwMBQSUmVzZWFyY2ggSW4gTW90aW 9uFgSEAAsDHQQAAAADGgQA
AACVGQEwBAEPJAYCAgICAQMmGhkBAQQAAAADAgQAAAEAAwQAAA AfBAEBBQEFJQEBJw4EAA3w
AAAABAAOQAEAAA0BARsKiZFFAAQAgGRzORwPBAAEBAUAAAEIAA YEBwMDIA8DBQcICQEAAAYC
BgkDBwgfBkFpclRlbA!!
ENDETP -1302368801
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Old 07-21-2011, 10:08 AM   #2 (permalink)
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Default Re: Unable to activate with BES :

I found this article that may shed some light on your situation.

Network@etp messages arrive on the BlackBerry smartphone



Doc ID : KB04254
Last Modified : 2007-09-17
Document Type : Support

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Environment

BlackBerry® Desktop Software
BlackBerry® smartphones
BlackBerry® Internet Service


Problem

Frequent email messages from [email address] (where XX are variables depending on your location) appear on the BlackBerry smartphone and/or the email client (for example, Microsoft® Outlook®) that is associated with the email account. The body of the email message displays the following:

This message is used to carry data between the BlackBerry Handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

The email message also contains an ETP.DAT attachment.


Cause

Summary of Causes

This issue could be caused by the following:

The BlackBerry smartphone and/or the BlackBerry Desktop Manager have been configured to use the BlackBerry Enterprise Server or the BlackBerry® Desktop Redirector option.
The BlackBerry smartphone user is running the Enterprise Activation process on a BlackBerry smartphone that is set up only for the BlackBerry Internet Service.


Resolution Summary of Resolutions

The following are possible resolutions for this issue.
Cause 1

The BlackBerry smartphone and/or the BlackBerry Desktop Manager have been configured to use the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector option.

Resolution

First, remove all of the Desktop service books from the BlackBerry smartphone.

From the Home screen on the BlackBerry smartphone, click Options.
Click Advanced Options.
Click Service Book.
In the service book list, select the Desktop [CMIME] service book.
Click the trackwheel/Menu button and select Delete from the menu.
In the service book list, select the Desktop [CICAL] service book.
Click the trackwheel/Menu button and select Delete from the menu.

Next, verify whether or not the BlackBerry Desktop Manager has been configured to use the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector option by looking for the Email Settings icon or the Redirector Settings icon in BlackBerry Desktop Manager (see image below). This will only appear if the BlackBerry Enterprise Server or BlackBerry Desktop Redirector was chosen during installation.



If either the Email Settings or Redirector Settings icon is displayed, uninstall BlackBerry Desktop Manager or modify the configuration of BlackBerry Desktop Manager to support the BlackBerry Internet Service. For instructions on how to uninstall BlackBerry Desktop Manager, see KB02206. For instructions on how to modify the installation to support the BlackBerry Internet Service, see KB03179.

Note: If you choose to reinstall BlackBerry Desktop Manager, be sure to choose the BlackBerry Internet Service option when prompted during the installation process.
Cause 2

The BlackBerry smartphone user is running Enterprise Activation on a BlackBerry smartphone that is set up only for the BlackBerry Internet Service.

Resolution

After 24 hours, the Enterprise Activation process will time out and the messages will stop. Hide the icon if it appears again on the BlackBerry smartphone.
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Old 07-22-2011, 08:43 AM   #3 (permalink)
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Default Re: Unable to activate with BES :

Moved to proper section.
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