BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   BES Admin Corner (
-   -   BAS Search Results Data Incorrect (

sdonaghey 07-25-2011 11:28 AM

BAS Search Results Data Incorrect

I am running BES 5.0.3 MR2. When I bring up the search results screen, the Wireless Message Reconciliation column shows False for every single person. If I go into them, they are Enabled, well at least 98% are that is. I found a user that was having issues and hers is Disabled. I wanted to use the search summary screen to find out which others users are disabled, but now that it shows them all as disabled this is impossible to figure out.

Any ideas on how to fix this problem?



hitty 08-03-2011 10:38 AM

Re: BAS Search Results Data Incorrect
seems like a a known issue on BES 5.0.3:

After a BlackBerry device user sets the Wireless Reconciliation option to Yes on a device running BlackBerry® 6, the change is not synchronized to the BlackBerry Enterprise Server Express and the BlackBerry Administration Service displays the status of Wireless Message Reconciliation as False. (DT 1033792)

All times are GMT -5. The time now is 04:03 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.