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Old 07-25-2011, 11:28 AM   #1 (permalink)
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Question BAS Search Results Data Incorrect

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Hi,

I am running BES 5.0.3 MR2. When I bring up the search results screen, the Wireless Message Reconciliation column shows False for every single person. If I go into them, they are Enabled, well at least 98% are that is. I found a user that was having issues and hers is Disabled. I wanted to use the search summary screen to find out which others users are disabled, but now that it shows them all as disabled this is impossible to figure out.

Any ideas on how to fix this problem?

Thanks,

Sean
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Old 08-03-2011, 10:38 AM   #2 (permalink)
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Default Re: BAS Search Results Data Incorrect

seems like a a known issue on BES 5.0.3:

http://support.vodafone.de/docs/Blac...otes-5.0.3.pdf

After a BlackBerry device user sets the Wireless Reconciliation option to Yes on a device running BlackBerry® 6, the change is not synchronized to the BlackBerry Enterprise Server Express and the BlackBerry Administration Service displays the status of Wireless Message Reconciliation as False. (DT 1033792)
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Last edited by hitty : 08-03-2011 at 10:39 AM.
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