07-28-2011, 06:44 AM
Join Date: Jul 2011
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| | BlackBerry BES 4 not Synching a GroupWise addressbook
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This problem appears to affect all users. We don't know how it started.
We are using Blackberry Manager 188.8.131.52, (Device manager 184.108.40.206, Application loader 220.127.116.11)
The devices are using BlackBerry 18.104.22.1688
Everything worked before. But now, when activating a blackberry unit on the BES server the address book comes up black.
Contacts created on the unit replicate to the group wise address book but not the other way around.
The address book synchronization is bidirectional and the server is configured to win.
Log files are clean without errors. Address book is reported to sync well.
We tried to erase the unit and reactivate it again. To no effect.
We really have nothing to go do with.