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Old 07-31-2011, 07:55 AM   #1 (permalink)
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Hello,

I am trying to activate the first blackberry using the web desktop manager logged in as the user who will use the blackberry however after the device is detected I see a red error stating:


The BlackBerry Web Desktop Manager is unable to complete this action. Please contact your administrator for more information.


your help is appreciated !
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Old 08-02-2011, 03:56 AM   #2 (permalink)
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Default Re: unable to complete this action

Hey,

Which browser are you using? I'm guessing this has something to do with Security Settings. The webconsole URL should be a trusted site.

Best,
Lois.
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