08-03-2011, 07:30 AM
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| | BES does not move emails from the Inbox for specific folder
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I needing a help... We have BES version 18.104.22.168 installed and running without problems with Lotus Notes 8.5, but one user has rules in the mailbox when a specific email arrives, then it is move for a specific folder. (everything in the server)
On Lotus Notes mailbox it is working fine, so email arrives, then automatically is moved to the folder defined in the rule, but in the Blackberry this doesn't happen.
Basically the folder exist in the Blackberry device, but none of the messages available in the Lotus Notes user mailbox folder is available at Blackberry device, basically the folder in the BB is empty.
Has any body a clue what the problem is? Thank you in advance.