BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-04-2011, 02:08 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
sniffs's Avatar
Join Date: May 2008
Model: 8310
Carrier: AT&T
Posts: 230
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default "Agents" issue..

Please Login to Remove!

I had an issue yesterday where I was getting 'Service transaction not found'

after a few calls to RIM and some reboots of the BES, I started seeing Agent 210 and Agent 212 aka static agents. I did not set static agents but I removed the 2 users that were put on them.

Now, for some reason ALL my users are being balanced between Agent 1 and 2.. Agent 3, 4 and 5 are shut off.

how can I randomize my users and balance them between all 5 again? I have 682 users and about 3/4ths are now on Agent 1 and the rest are on Agent 2.. any ideas?
Your lack of planning is not my emergency.
Old 08-04-2011, 02:40 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
RadHaz75's Avatar
Join Date: Feb 2006
Location: Philadelphia
Model: 9650
Carrier: Verizon Wireless
Posts: 456
Post Thanks: 2
Thanked 4 Times in 4 Posts
Default Re: "Agents" issue..

More Messaging Agent Tweaks - : Your BES Connection
Two months ago, I saw a provocative movie on cable TV. It was called The Net, with that girl from the bus.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: "Agents" issue..
Thread Thread Starter Forum Replies Last Post
Call Forward and ID issue - Please Help! mm1334 General 8100 Series Discussion - Pearl 19 10-14-2008 03:23 PM
8110 Reboot issue. DH82c General 8100 Series Discussion - Pearl 8 09-10-2008 11:45 AM
Blackberry 90 day retention issue with calendar and opening folders. bendernyc General Legacy Device Discussion 0 07-27-2008 09:25 AM
8700c send/receive issue.... JimCollins General Legacy Device Discussion 4 01-02-2007 10:11 AM
Odd Blackberry issue 4.1 app blueoverride General BlackBerry Discussion 1 12-20-2006 07:15 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.