08-08-2011, 07:33 AM
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| | BES Monitoring reports zero devices contacted
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We have a clustered BES environment (22.214.171.124) for Lotus Domino. The Monitoring service seems to be running correctly - except the number of devices contacted always shows zero (both 15 and 60 minutes).
Total number of users and number of activated devices, as well as all other values, are shown correctly. Messages to and from BlackBerry devices are also monitored without problems.
Does anybody know how to correct this?