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Old 08-09-2011, 08:38 AM   #1 (permalink)
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Default Enable APN?

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I noticed today from my own testing that Rogers service books on BES devices don't enable the APN and add their IP to it. While Bell Canada/Virgin Mobile Canada does.

Is there anyway yo set/enable the APN through BES or is it a carrier thing only?

Thanks
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Old 08-09-2011, 08:59 AM   #2 (permalink)
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Default Re: Enable APN?

Yes, you can push the APN settings via IT Policy.
They're in the TCP policy group.
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Old 08-09-2011, 09:28 AM   #3 (permalink)
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Default Re: Enable APN?

Quote:
Originally Posted by penguin3107 View Post
Yes, you can push the APN settings via IT Policy.
They're in the TCP policy group.
Whats the difference between APN and using MDS? I was looking on google after I wrote this and saw people talking about using MDS instead of APN?

Does MDS have to be setup on BES through the security policy for it to work?

I am bit confused as no one goes into detail.

Thanks
Andrew

PS. I dont see any open for the TCP settings in Bes express 5.0.3 can you please clairify this...thanks

Last edited by smoothadmin : 08-09-2011 at 09:46 AM.
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Old 08-09-2011, 09:43 AM   #4 (permalink)
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Default Re: Enable APN?

APN is using the carrier's network directly. As far as the BlackBerry is concerned, it's pretty much useless.
Native BlackBerry apps and data should be using RIM's infrastructure, not APN.
Some older apps might need APN, but I've never seen any real business need for it at all.

MDS is part of your BES and should already be set up as part of the initial BES installation. This is what you *should* be using.
Web browsing (and some other data features) are funneled through your BES and use your BES' internet connection for internet access. Traffic is logged and can be filtered as well.
It also provides a VPN tunnel from your handheld to your internal LAN.

Please don't take this the wrong way, but you really should consider taking some formal BES training classes. You've been in this forum for a while now and you're asking very basic questions which any BES admin should already have the answers to.

Obviously I don't mind answering them, but you'd do yourself a world of good to get yourself properly trained.
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Old 08-09-2011, 01:52 PM   #5 (permalink)
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Default Re: Enable APN?

Quote:
Originally Posted by penguin3107 View Post
APN is using the carrier's network directly. As far as the BlackBerry is concerned, it's pretty much useless.
Native BlackBerry apps and data should be using RIM's infrastructure, not APN.
Some older apps might need APN, but I've never seen any real business need for it at all.

MDS is part of your BES and should already be set up as part of the initial BES installation. This is what you *should* be using.
Web browsing (and some other data features) are funneled through your BES and use your BES' internet connection for internet access. Traffic is logged and can be filtered as well.
It also provides a VPN tunnel from your handheld to your internal LAN.

Please don't take this the wrong way, but you really should consider taking some formal BES training classes. You've been in this forum for a while now and you're asking very basic questions which any BES admin should already have the answers to.

Obviously I don't mind answering them, but you'd do yourself a world of good to get yourself properly trained.
Well here's what I found out on my own. This company had an application made for them which was uploaded to RIMs App World which is only accessible if you know what to search for and of course have OS5 or 6 installed on your device.

Anyhow with a device that has a BES data plan on the Rogers network; Rogers doesn't push out their APN settings through their service books; so without connecting the device to a BES server I can download the applicaton from App World and install it but when I run the application I get "APN invalid". If I go into the APN settings and add the Rogers APN server "internet.com" the application works.

Under BES Express; after I wiped the device and performed an Enterprise Activation on the same blackberry device I can install the application and login to it without it giving me the APN invalid error even though the APN settings are not enabled and there is nothing listed for the server in the APN settings.

One of the problems the user reports is under their current BES configuration (BES 4.1.7) they are not able to run the application; I suspect its their MDS but at the same time I wonder if it's a policy thing on your BES if it is which policy would stop them from being able to run the app, they get the APN invalid error!?

Their devices are all on Rogers Wireless.
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