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Old 08-10-2011, 01:37 PM   #1 (permalink)
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Unhappy BesX 5.0.3 broke PDF/XLS attachments

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Hi all,

I could view .doc/.xls/.ppt/.pdf connected to BesX 5.0.2, but installed 5.0.3 and now cannot open XLS & PDF attachments.

PDF's dispaly "This attachment type cannot be viewed on your device", and XLS displays "Uncaught exception: missing resource com.dataviz.dxtg.sstg.resource.SheetToGo".

The Blackberry device hasn't changed, just the BesX upgrade.
I checked the BBerry and it shows the Blackbeery Attachment Service as being installed, and I checked BesX and it has those 2 extensions enabled, and am at a loss as to how to fix this.

Any ideas?
Thanks much!

Last edited by hlc338 : 08-10-2011 at 02:02 PM.
Old 08-11-2011, 08:24 AM   #2 (permalink)
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Default Re: BesX 5.0.3 broke PDF/XLS attachments

Try this maybe:
KB23759-"This attachment type cannot be viewed on your device" appears after an upgrade to BlackBerry Enterprise Server 5.0 SP2 or SP3
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