BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-02-2011, 10:41 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: Toronto, Ontario
Model: 9700
Carrier: Rogers
Posts: 70
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default BES Express and Wireless Backup/Restore

Please Login to Remove!

I'm trying to find info on what exactly BES backup's over wireless.

I have a user that has "accidently" deleted all prior messages and would like them recovered.

I redid the EA and it only restored the past 5 days worth of emails. I cannot find where on the BES Server to say backup/restore ALL, and this should include emails and sms. Is there an ability to do this.

Also, if I delete the user from the BES Express, does it also delete whatever backups BES had done for that user?

I did the EA first before removing the mailbox, then removed the mailbox. The backup only restored a few hours worth, where when I deleted the user from BES and re-added, it restored up to 5 days worth.

I remember on a BES Server (the real one), we can specify how much is synced on an activation, I think the default was 6 hours, but BES Express doesn't seem to have that ability or at least, I haven't been able to find it.

Do this on the assumption that the user is lazy and wants I.T. to be repsonsible for all on his or her device, regardless of any "accidents".

Thanks.

Stan.
Offline  
Old 09-02-2011, 11:33 AM   #2 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,143
Post Thanks: 354
Thanked 361 Times in 336 Posts
Default Re: BES Express and Wireless Backup/Restore

Never delete a user, it is not needed for 99% of issues and the users backup will be gone in seconds.

once delete prior is done, it is gone. That is not part of the backup.

KB11202-How to enable and what databases are included in an Automatic Wireless Backup for a BlackBerry smartphone on a BlackBerry Enterprise Server
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my Privates

Last edited by knottyrope : 09-02-2011 at 11:47 AM. Reason: farted
Offline  
The Following User Says Thank You to knottyrope For This Useful Post:
Zeeman28a (09-03-2011)
Old 09-02-2011, 11:45 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,143
Post Thanks: 354
Thanked 361 Times in 336 Posts
Default Re: BES Express and Wireless Backup/Restore

oh also

Message Prepopulation a knottyrope tip - BlackBerry Support Community Forums
__________________
unlock your phone here http://freemyblackberry.com/
I am on http://supportforums.blackberry.com
BES 12 running sweet for my Privates
Offline  
Old 09-03-2011, 12:42 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2008
Location: Toronto, Ontario
Model: 9700
Carrier: Rogers
Posts: 70
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: BES Express and Wireless Backup/Restore

Quote:
Originally Posted by knottyrope View Post
Never delete a user, it is not needed for 99% of issues and the users backup will be gone in seconds.

once delete prior is done, it is gone. That is not part of the backup.

KB11202-How to enable and what databases are included in an Automatic Wireless Backup for a BlackBerry smartphone on a BlackBerry Enterprise Server
Thanks. That did the trick.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: BES Express and Wireless Backup/Restore
Thread Thread Starter Forum Replies Last Post
BES Licensing Thread BBAdmin BES Admin Corner 223 01-30-2016 04:54 PM
Migrating from BES 5,0 to Bes Express 5.0 maschievano BES Admin Corner 3 03-10-2011 12:43 PM
BES Express - Wireless calendar doesn't work? Frank Castle BES Admin Corner 0 11-15-2010 07:49 AM
Wireless Activation Issue BES Express 5 NetzenRob BES Admin Corner 4 09-14-2010 04:20 AM
[2005-09-26] Handmark Pocket Express 2 Coming Soon! EricHandmark BlackBerry In the News 2 10-18-2005 03:59 PM

Lot of 3 Wiped Seagate 750GB 7200 RPM 3.5" ST3750640NS OEM Apple Hard Drives
$89.99
Lot of 3 Wiped Seagate 750GB 7200 RPM 3.5Seagate 750GB 7200 RPM 3.5" ST3750640NS OEM Apple Hard Drive Wiped
$35.99
Seagate 750GB 7200 RPM 3.5CC8: Genuine OEM Apple Mac LONG DVI to VGA Video Adapter Cable 603-2120/591-011
$9.34
CC8:  Genuine OEM Apple Mac LONG DVI to VGA Video Adapter Cable 603-2120/591-011 pictureOEM Part HARD Drive assembly 250mb SCSI Oerlikon 901-416 APPLE iTRADE-AG with c
$137.5
OEM Part HARD Drive  assembly 250mb SCSI Oerlikon 901-416 APPLE iTRADE-AG with c pictureUU5: Apple OEM A1036 45W AC DC Power Adapter Charger Powerbook G4, iBook G3
$12.86
UU5: Apple OEM A1036 45W AC DC Power Adapter Charger Powerbook G4, iBook G3 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.