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Old 09-26-2011, 06:36 AM   #1 (permalink)
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Default Private email on BES Account

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Bes 4.1.6

Hi all ,

my curve 9300 is activated on our bes .
I now added a private email account including adress book sync and calendar sync.
When now looking at my service books is see:
[email address] [sync]
[email address] [cical]
Both are ok, record type is activ
[email address] [cmime]
Not ok, record type is disallowed.

Result of this : When receiving private email on my smartphone, i can read it, but i dont have a "send" option, so i cant reply.
Business mails work fine, no problem, only problem with private email.

Does someone know if there is a policy for this ?
Or any other ideas ?

already sent new servicebooks, doesnt help.
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Old 09-26-2011, 07:24 AM   #2 (permalink)
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Default Re: Private email on BES Account

Probably blocked by the company IT Policy. You would need to chat with your BES Admin.

You should know that it isn't a real good idea to use a company provided BB for personal mail, etc.

Maybe these will explain it better:

What can a BES Administrator

What does BES see; what can be tracked/logged? - Port3101.org : Your BES Connection
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Old 09-26-2011, 07:37 AM   #3 (permalink)
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Default Re: Private email on BES Account

I am the BES Admin
But i dont know a policy that could block this.
Do you know a policy for that ?
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Old 09-26-2011, 07:49 AM   #4 (permalink)
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Default Re: Private email on BES Account

Will have to wait until one of our BES Admin members comes along.
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Old 09-26-2011, 08:11 AM   #5 (permalink)
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Default Re: Private email on BES Account

OK, thanks, wil have a look here later .
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Old 09-26-2011, 08:11 AM   #6 (permalink)
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Default Re: Private email on BES Account

Service Exclusivity Policy group > Allow Other Message Services = Yes/No
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Old 09-26-2011, 08:15 AM   #7 (permalink)
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Default Re: Private email on BES Account

Quote:
Originally Posted by penguin3107 View Post
Service Exclusivity Policy group > Allow Other Message Services = Yes/No
Thanks a lot !
Damn, didnt remember this policy, even i checked it for some other problems
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Old 09-26-2011, 08:19 AM   #8 (permalink)
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Default Re: Private email on BES Account

Just tested it : Perfect, corrct answer
The cmime servicebook is now on active and the mailicon for the private email is now on the homescreen.
Thx a lot .
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Old 09-26-2011, 10:25 AM   #9 (permalink)
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Default Re: Private email on BES Account

If I were a BES Admin I'd hire Penguin as a full-time consultant.
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Old 09-26-2011, 10:26 AM   #10 (permalink)
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Default Re: Private email on BES Account

Me too. Wait, I am a BES admin....
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