lets test the dataplan for the heck of it.
Sign up for free to the BlackBerry Expert Support Center. https://www.blackberry.com/besc/dashboard/
Then use the Enterprise Activation Readiness tool.
All at absolutely no cost to you or your organization!
The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.