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Old 09-28-2011, 10:24 AM   #1 (permalink)
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Default unable to forward task or memo

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2 of my users have said that they have been able to forward a task or memo and quoted:

Send a task or memo
1.In the task list or memo list, highlight a task or memo.
2.Press the Menu key.
3.Click Forward As.
4.Click a message type.

This option does not appear on either my, or their, devices, does anyone know if this have been removed?

Thanks
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Old 09-29-2011, 07:41 AM   #2 (permalink)
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Default Re: unable to forward task or memo

I have the "Forward As" option as described and it works. What device / OS version do you use? Are you on BES? Any policies in place? Have you already resent the service books?
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Old 09-30-2011, 04:36 AM   #3 (permalink)
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Default Re: unable to forward task or memo

We are running the latest version of BES 5 and the devices I have tested are:
8900; 9700; 9780
the users (including me) are on different BES 5 servers too
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Old 09-30-2011, 08:54 AM   #4 (permalink)
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Default Re: unable to forward task or memo

I use a 9780 and the option is definitely there:





Do you have any policies in place or are you using the default (empty) policy?
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Old 09-30-2011, 10:17 AM   #5 (permalink)
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Default Re: unable to forward task or memo

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Old 10-03-2011, 02:27 AM   #6 (permalink)
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Default Re: unable to forward task or memo

Do you have any policies in place or are you using the default (empty) policy?
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